News

March 17, 2020

Dear Titan Customers,

As this is unchartered territory for all of us, we are doing the best we can to address the current challenge we are all facing. As our business involves us being in people’s homes, commercial job sites and dealing with the public; 

Titan Flooring & Interior Design Ltd.  will be following all recommendations put forth by the Federal and Alberta Government (Alberta Health Services) as well as implement a list of measures on a daily basis:

1. We will be practicing proper social distancing and will be mindful of how we greet each other (no handshaking, etc) in the coming weeks. Any non-essential in-person meetings will be deferred to a later date or will be conducted by phone, text and/or email. 

2. We will be respectfully asking all team members, installers, current and prospective clients if they are currently feeling healthy, and if they have travelled outside of Canada recently (last two weeks).

3. Any team member or installer who is not feeling well, will be asked to remain home and take all precautions outlined by AHS.

4. Any team member or installer who has recently (last two weeks)  travelled outside of Canada, or has knowingly come into contact with someone who has contracted COVID -19,  will be asked to complete a minimum period of 14 day self isolation, or any other steps as outlined by AHS  before returning to work.  

5. Handwashing and sanitizing will immediately be increased by all Titan Flooring staff and installers. This will include routine hand washing while at a client’s home, in between visits from our project sites, before and after visiting suppliers, before and after dealing with members of the public.

6. All high contact surfaces such as  phones, doors, keyboard/mouse, office supplies and tools will be cleaned and sanitized daily to help limit the spread of any potential viruses.

At this time, our Edmonton Showroom will remain open with our regular hours to serve you. However our St. Albert location will be closed, albeit client meetings are still being arranged by appointment only until further notice.

Our Priority at Titan Flooring & Interior Design Ltd.  is the health, safety and well-being of you, our customers. 

Please contact our Edmonton office (780) 489-8929 with questions of concerns.

Thank you Terry

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